In the last five years, the number of outside catering companies has almost doubled. This is due to increase in demand for flexible and affordable catering services. However, sometimes these companies are overrated. There are so many negative reviews online about various service providers in this niche. Here are some of the things that I do not like about these companies.
10. Hidden Charges
Most of them have discovered a new way of luring unsuspecting clients. Woe unto you if you only consider prices when looking for a particular service. Due to competition, most of them have reduced their services so as to remain relevant in the market. However, that does not mean that you will get a very high quality services for a low price. In fact, it is the exact opposite; you will get a service that is directly related to the amount of money that you pay. Moreover, you will be forced to pay some extra cash if you request for even one slight change in your order. Hence, be very careful when hiring an outside catering service provider to avoid financial problems. Make sure that the quote you get is fully comprehensive.
9. Unqualified Personnel
Ever wondered why some catering services are unbelievably cheap? Why do they afford to stay afloat? The answer to these questions is very simple, hire low qualified personnel. Most of the people who act as professional caterers are not qualified hence do not be expect too much from them. However, there a few companies that have professional caterers and chefs but their services are very expensive but worth it considering the top notch food and drinks that they offer.
No matter how hard you try to tell some of the caterers to deliver the food on time, some just can’t keep time. They are either arrogant or their watches are always one hour behind. Only they can tell us the real problem because I have had to cancel orders and look for new catering companies one hour before the event starts. To add salt to the wound, the late company will still come to your venue and try to serve your customers even after you have hired an alternative company.
7. No 100% Money Back Guarantee
Nowadays, professional companies offer a 100% money back guarantee to clients in a bid to ensure that their products and service meet their specific needs. Outside catering companies don’t seem to understand this trend. They will hardly refund you if they deliver low quality services. You will just have to tolerate the poorly prepared food. Next time, I advise you to involve an attorney when contacting a company in this niche to avoid regrets down the road.